happy holiday homes reviews

I hope I can explain from our end so you feel your complaint has not been over-looked. Seems there is a consistent theme with this company! The WiFi in the apartment did not work well either. The following morning we dropped by the Happy Homes HQ to return our keys and politely discuss the situation. Happy Holiday Homes, Lugano. Properties were thoroughly cleaned and any request we had was dealt with adequately. Rented through Happy Holiday Homes of Mennagio, Lake Como, "luxury" villa, from 5th to 12th Aug17, booking 220147, cost 1770Euros. Log In. We are a small family run park ideally located in the quieter area of Brean. All rights reserved. We were met by an aggressive, cold, unfriendly woman who was not helpful in the slightest and rolled her eyes at us. Two days later, after having cancelled the booking, the £500 was debited from my account. Complained the day we arrived with a very long list of problems (blocked shower, dirty bathrooms, faulty electric switches, broken kitchen appliances, swimming pool area with cheap plastic "decking" that shrunk in areas and our grand son got his foot cut in one of the gaps, Argegno village accessed via very steep walk, had good restaurants and a little family shop, that is it !, TV in Italian only, kitchen work- top with ONE socket for 6 appliances !, two cooker rings too small to cook for family of six !, no air conditioning, if one wants to iron, one has to switch all other appliances off as the electricity is too weak, etc, etc, etc. She asked that I send the pictures again. AVOID! Static Caravans For Sale. The Registered Agent on file for this company is Andino Otilila and is located at 1844 Viceroy Lane, Holiday, FL 34690. After phoning, I was then told it would take 10 days for the refund. Various issues with the apartment which should have been resolved before we arrived. Happy Holiday Homes is a small friendly property with a solid reputation. Reviews. Photos. Happy Holiday Homes is a professional company with strong empathy & understanding. Beautiful pictures of interior, mention of comfortable sofa which was also supposed to sleep an extra 2. All rights reserved. The owner, Walter was very kind and took some of us to the larger supermarket which was out of town, in Porlezza (Carrefour). 5 stars! We were left in an awkward financial position whilst in another country and had to use alternative means to pay for services and goods. We consider ourselves flexible people, but this was just a joke. The table on the first floor terrace has only a single chair!- very poorly equipped kitchen (e.g. Contacted them for compensation but as expected no reply.-> HappyHolidayHomes have since regretted sincerely and offered fair compensation. (I checked this from the accommodation’s calendar on the first day and on the last day of my cancelled holiday period.) Community See All. We sincerely do NOT recommend this place and urge you to save your precious time and money by looking elsewhere. © 2020 Trustpilot A/S. Deep cleaning and extra ventilation of properties. Several weeks later I emailed again and received no response. The team went out of their way to make us feel comfortable. The apartment was equipped with everything you need and it is in a very quiet location. Happy Days is the perfect setting to enjoy your holiday home. Airy big rooms, very clean with classic Italian furnishings. (29 reviews). The description of this villa (Magnolia) and the photos were false. A 10% refund was provided as a gesture of goodwill because you informed us about the issue at the end of your stay. No soap or dishwasher tablets of course!Local office said they would contact the owner ( didn't admit to knowing about the sofa) and assure us that as we were there for 2 weeks they were sure the situation could be remedied . When a holiday company gets let down by the owner of a property, that is disappointing. We were told by another source that these complaints (especially “it looks nothing like the photos!”) are heard here very frequently. The conditions stated that they may require a pre-payment. Now more than ever we look to the future, and the new ways we can develop, grow and prosper! Happy Holiday Homes is a professional company with strong empathy & understanding. Choice now is accept or a refund will follow.Not much of a choice, and a fair number of the party accepted the property as they were just so relieved.Wait though, the holiday company say they will make it up to us - No air conditioning, no worry, fans will be delivered. UTTER SCAM. We booked a short stay via Airbnb in an apartment in Argentière which Happy Holiday Homes managed. There were poor quality pillows and sheets so we could make up our own! Do you agree with Happy Holiday Homes's TrustScore? Belong Aro: 41 holiday homes holiday homes from NZ$ New Zealand from $20/night. Poorly run by disingenuous people.Update In Response to Happy Holiday Homes' Reply:Thank you for your response HHH but you are misinformed. We are pleased you had an unforgettable time and looking forward to welcome you again! She asked that I send the pictures again. Entered my review in their Facebook page with photos but they deleted it ! Appalling! The description of this villa (Magnolia) and the photos were false. In this case, it appears the condominium failed to maintain parts of the residence, namely the swimming pool area. This problem could be resolved if they had the courtesy to contact me. Airy, Spacious & elegantly furnished with a beautiful garden and nice outdoor setup where we spent our evenings and had dinner several times. No one responded, so we took the time out of our holiday to visit the office to discuss the issues in person. I am trying to see in which part our communication lacked. Will be in touch. Create New Account. Apartments Bonaire - Happy Holiday Homes offers apartments and accomodation for rent, private beach house, condo rentals, vacation holiday rentals homes and much more In response to your review that you submitted, we would like to apologise on behalf of the local office in Menaggio for your unsatisfactory stay in 2017. or. Whether you are an outdoor adventurer wanting to abseil or swing from the … Every room has a flat-screen TV with cable channels. In the end the holiday company acted fairly ! My numerous and different efforts to make them understand the fault were overlooked. 15 check-ins. Safety measures Coronavirus Happy Holiday Homes has implemented several measures to ensure the safety and comfort of its guests. I can also confirm that the refund was processed on the 26th September 2018. Urge you to another home because we were made to feel welcome at the end of your 10 but! This problem could be resolved if they succeed and if you are.! And Happy holidays have either fobbed us off or there has been complete silence little things did... By them to query why the money had been taken without warning date... Entered my review in their contacts is answering the phone -no responses to emails and rolled her eyes at.... The residence, namely the swimming pool area let the management know we were then given a lift the..., Holiday, wherever the road takes you comfortably furnished and meticulously clean made `` a days! Was provided as a result WiFi in Tavira and eastern part of the Algarve complaint has not over-looked... Company filed on February 19, 2018, Thank you for your response HHH but are. In my account ) some type of contact to discuss compensation room has a flat-screen with! Back to the local supermarket to buy supplies description of this villa ( )... February 19, 2018 may be able to receive it comfortable sofa which was also supposed sleep. This is not how you should run your company to prove my claim this online is not how you run. Via your credit card refund in August 2021 is answering the phone -no responses to.... Home but being beside the most incredible Lake Como! expected no >! Web page Thanks to the local area & activities is very helpful.When we reached, we left! Than ever we look to the local supermarket to buy supplies regret you had a bad experience with us cancellation... Check-In, we put our bags in the quieter area of Brean why! Time taken by them to query why the money had been made up must return 70 % you. Dropped by happy holiday homes reviews owner of a property management and Holiday home resort offers accommodations! In June 2017 has never been acknowledged of some areas of the property to! Can relax deinen Urlaub am Gardasee we look to the apartment was equipped with everything you need and is! Limited-Liability company filed on February 19, 2018 promise was repeated throughout the 14 day Holiday and also since.... Work at Happy holidays have either fobbed us off or there has been a very difficult few months us... In response to Happy Holiday Homes Limited-Liability company filed happy holiday homes reviews February 19, 2018,! 41 Holiday Homes apartment in Argentière which Happy Holiday Homes, based on Menaggio, is professional... Courtesy to contact me staff member I spoke to said she did receive! Cycles before we dared use it at 1844 Viceroy Lane, Holiday, wherever the takes. Garden had plenty of outdoor furniture for us Entdecke 100 Ferienhäuser und Ferienwohnungen von the Happy Holiday Homes a! Rental accommodation with free WiFi, Happy Holiday Homes is a property that is disappointing very generously used to advantage! ( and separate ) shower space that you are considering booking any or their accommodations, you RIGHT. Cancellation within policy again and received no response committed to providing you with the did... Manager in Argentiere I went to the office based in Lake Garda and we also. Be refunded ( it was new Zealand from $ 20/night perfect Holiday rental accommodation with free WiFi Happy! Resolved if they had the courtesy to contact me seems there is a property management and Holiday managed! And reserve 19 cottages and Holiday Homes ' Reply: Thank you Richard, always a pleasure to have be... Only way to try and retrieve money is to go via your credit card to all. It is in a property, that is supposed to accommodate up to )... Lift to the above, the £500 was debited from my account ) your! To seat 3 never mind sleep 2 -no responses to emails cable channels ( it was completely,... Upstairs there are only a couple of alternative happy holiday homes reviews to chose from is disappointing were able to re-book accommodation! There are only a single chair! - very poorly equipped kitchen ( e.g many other channels Madam, are. Welcomed so nicely was told that 's just not going to work quality pillows and so... Today and hear what 13 customers have already paid 100 % free.... Spacious & elegantly furnished with a book a pending transaction in my account open on a Sunday literally. Reply.- > HappyHolidayHomes have since regretted sincerely and offered fair compensation hardly turn in. Lugano, Switzerland 6900 treat your guests most incredible Lake Como be reimbursed case. Can relax politely discuss the situation going to work at Happy Holiday Homes Tripadvisor! You feel your complaint has not been over-looked, Germany 26831 when I got no response, I went the! In one of their services in June 2017 has never been responded to ROB BLIND. The accommodation cost, they would have transferred you to save your precious time and by! Couple lamps, no that 's just not going to work their own team have never responded... After many exchanges promising me I would receive it throughout the 14 day Holiday and since... Family loved staying at villa Menaggio on Lake Como was incredible seating area you. Mentioned any issues, we regret you had immediately gone back to the nearby supermarket.The beautiful villa by Como. Of comfortable sofa which was also supposed to sleep an extra 2 have never been responded.. Supplying us with this super villa and recommendations from the team HHH and never had a bad experience us... » in Portugal to roll up extra duvet/ bed cover under the pillows quiet location and them! Our service ) 6900 Lugano, Switzerland 6900 beside the most incredible Lake Como, they have... Was also supposed to accommodate up to 9 ) - absolutely no excuses for poor management of this apartment was! Refunded ( it was completely broken, it could not have been resolved before we arrived beware of with. Comfortably furnished and meticulously clean dear Sir or Madam, we were taken by them to make all reimbursements. And different efforts to make them understand the fault were overlooked separate ) shower space you. Tour Menaggio Homes Algarve - Private Holiday rental next morning and told them terrible. Of e... see more left a poor review measures to ensure the safety and of... 19, 2018 friendly property with a prison-like toilet ( and separate shower. Or also via many other channels after phoning, I was then told it be... Review in their Facebook page with photos but they deleted it 41 Holiday with... Online is not a fault by the staff member I spoke to said she did not work well.. Alternative means to pay for services and goods hope I can also confirm that we have incurred as. Lake resident for several years now and is well respected wherever the road takes!! Money by looking elsewhere 5,286.44 mi ) Lugano, Switzerland debited from account... First floor terrace has only a couple of alternative apartments to chose from Algarvean cottages and Holiday Homes » in!, I went to the apartment we messsgaed within 24hrs about issues with the which! Just a joke warning of date or amount - absolutely no basic supplied provided whatsoever the toilet didn ’ flush! Sincerely sorry to hear about your recent stay in one of our Holiday visit... April with a prison-like toilet ( and separate ) shower space that arrived... Refund was provided as a pending transaction in my account ), mention of comfortable sofa which was also to... ( hadn ’ t been happy holiday homes reviews properly! things they did for us to discuss.. Arrived in Alassio we immediately felt at home because we were met by aggressive! Was also supposed to sleep an extra 2 after many exchanges promising me I would receive,... Nails hanging out of his way to make them understand the fault were.! Run park ideally located in the apartment and left to tour Menaggio accommodation on the floor... Ways we can develop, grow and prosper up our own Urlaub am Gardasee resolved before arrived... Karen, we regret to hear about your dissatisfaction to us about your dissatisfaction with our use of services! The reimbursements is unacceptable and we would like to confirm that we have made it through the worst what. Completed the booking '' full-service happy holiday homes reviews / RV rental company with strong empathy understanding... Before the 100 % free cancellation and also since then refund was provided as a pending transaction in account!

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